IASD CE Diversity, Disability, Feedback, and Grievance Policies

DIVERSITY ISSUES: IASD attempts to promote diversity in its course offerings and faculty and staff selection. This includes cultural, ethnic, gender, sexual orientation, age, national origin, religion, socioeconomic status and spiritual perspectives with sensitivity as well to issues of disability and accessibility.

DISABILITY ISSUES: In compliance with the Americans with Disability Act, IASD selects conference sites that are compliant with ADA standards.  We seek to conform to all federal and state disability laws and to provide accessibility for individuals who have various disabilities. Please let us know if you have disability or accessibility concerns. To do so, you can email the IASD administrator, Richard Wilkerson at office@asdreams.org. At a conference-based presentation you can come to the conference registration table to request a consultation with an IASD board member who will assist you with your concerns. Any suggestions for improvement would also be appreciated.

WE WELCOME YOUR FEEDBACK:  The IASD Continuing Education Program welcomes your feedback. Please let us know how we are doing in your course evaluation form or send us your additional comments to improve the content and delivery of our programs. Let us know what was valuable about our courses or if you have additional comments, concerns or complaints, please contact Richard Wilkerson, IASD Central Office Administrator: office@asdreams.org.

IASD CE GRIEVANCE PROCEDURE-2014-2015     

We welcome your feedback and hope to use your comments to improve the content and delivery of our programs. Please email any feedback in the comment section of the course evaluation form or via email if you have longer comments to Richard Wilkerson, IASD Central Office Administrator:office@asdreams.org.

IASD is fully committed to conducting all activities in conformance with the American Psychological Association's Ethical Principles of Psychologists and the IASD Ethics Statement. IASD will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Education Chair in consultation with the members of the continuing education committee, the IASD Ethics Chairperson and the Conference Chairperson.

While IASD goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the convention staff which require intervention and/or action on the part of the convention staff or an officer of IASD. This procedural description serves as a guideline for handling such grievances. When a participant, either orally or in written format, files a grievance or expects action on the complaint, the following actions will be taken.

1. For online or conference-based courses, contact IASD Administrator: Richard Wilkerson:office@asdreams.org who will direct your comment or concern to a Continuing Education Member or Board Member.

2. For online or conference-based courses, the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format. The CE Chair will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual.

3. For conference-based presentations, if the grievance concerns a workshop offering, it’s content, level of presentation, or the facilities in which the workshop was offered, the convention chair will mediate and will be the final arbitrator. If the participant requests action, the convention chair will: a) attempt to move the participant to another workshop; or b) provide a credit for a subsequent year's workshop; or c) provide a partial or refund of the workshop fee for the portion related to the complaint Actions 2b and 2c will require a written note, documenting the grievance, for record keeping purposes. The note need not be signed by the grieved individual.

3. For conference-based presentations, if the grievance concerns an IASD CE program, in a specific regard, the CE Chair will attempt to arbitrate.

4. For additional comments or suggestions about the IASD CE Program:  please contact: IASD Administrator: Richard Wilkerson: office@asdreams.org  or Alan Siegel, Ph.D. IASD Education Chairperson: dreamsdr@aol.com.

 
Last modified: Monday, 3 March 2014, 2:19 PM